Who do I complain to???
Tuesday, February 2, 2010
Well, it just so happens you CAN! If you as a Buyer, Seller, Lender or Agent are having issues with someone and the issue has to do with Real Estate, then the Santa Clara County Association of Realtors has the answer to calm your pain. More than 5 years ago, the Ombudsman Committee was established to do just that. You can check out the information at www.sccaor.com. Click on the Disputes Resolution tab. During 2009, we were able to informally mediate 147 cases! 98% of which were resolved by our committee of 8. So, next time you have a question regarding ethics, best practices or just need a little help figuring out if what is going on in your transaction is “above board” or not- get a hold of our local Ombudsman committee and let us help you sort it out.